Effective Date: 04-April-2025
Last Updated: 04-April-2025
At Vendola, your satisfaction is our priority. We aim to offer premium quality home furnishing products and a hassle-free shopping experience. If you are not completely satisfied with your purchase, we’re here to help.
We accept returns under the following conditions:
• Return requests must be raised within 7 days of delivery.
• The item must be unused, unwashed, and in original condition with all tags and
packaging intact.
• Returns are applicable only for products purchased through our official website
(www.vendola.in).
To initiate a return, please contact us at:
Email: [Insert Return Support Email]
Phone: [Insert Support Number]
Once your return is approved, we will arrange for a pickup from your address or guide you through
the process.
• Used, washed, or damaged items after delivery
• Customized or made-to-order products
• Items marked as Final Sale or Non-returnable in the product description
Once we receive and inspect your returned item, you will be notified of the approval or rejection of
your refund.
• If approved, your refund will be processed within 5–7 business days to your original
payment method.
• For COD orders, refunds will be made via bank transfer after collecting account details
securely.
• Shipping charges (if applicable) are non-refundable.
We allow exchanges only in case of:
• Wrong product received
• Size mismatch (if applicable and stock is available)
• Defective or damaged product
To request an exchange, reach out to our team at [Insert Email/Phone] within 48 hours of
receiving the product.
If your item arrives damaged or defective:
• Take clear photos of the product and packaging
• Email us at [Insert Email] within 48 hours of delivery
• We’ll replace the item at no extra cost or offer a refund, depending on the situation
If you have any questions about your return, refund, or exchange, feel free to contact our support team:
Email: care@vendola.in
Phone: +91 6352700070
Business Address: Raj Mandir Palace, Behind HTC 2, Anjana Farm, Parvat Patia, Surat
395010
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Effective Date: 04 April 2025
Last Updated: 04 April 2025
Welcome to Vendola. By accessing or using our website (www.vendola.in) and making a purchase, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
This website is operated by V S Lifestyle, the parent firm of Vendola. Throughout the site, the terms “we,” “us,” and “our” refer to Vendola. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to these Terms and Conditions.
By using our website, you confirm that you are at least 18 years old or are using the website under parental supervision.
• We strive to display product colors, sizes, and details as accurately as possible. However, actual colors may vary depending on your screen settings.
• All products are subject to availability and may be withdrawn at any time.
• All prices listed are in INR (Indian Rupees) and inclusive of applicable taxes unless stated otherwise.
• We reserve the right to modify prices at any time without prior notice.
• Payments must be made through secure and approved payment gateways available on the website.
• You will receive an order confirmation via email after a successful transaction.
• Orders are typically processed and shipped within [2–4 business days]. Estimated delivery time depends on your location.
• We are not responsible for delays caused by shipping partners, natural disasters, or external events beyond our control.
For details on our return and refund policies, please refer to our Return & Refund Policy. (Link to the policy page)
All content on the website including logos, product images, text, graphics, and designs are the property of V S Lifestyle or its content suppliers and are protected by copyright laws. Reproduction without permission is strictly prohibited.
You agree not to misuse the website, including:
• Disrupting the service or accessing it unlawfully
• Spreading malware or harmful software
• Posting false, abusive, or misleading content
We reserve the right to terminate access for users who violate these terms.
We do not guarantee uninterrupted or error-free service. In no case shall Vendola or its affiliates be liable for any direct, indirect, incidental, or consequential damages from the use of our website or products.
These Terms and Conditions are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat.
We may update or change these terms at any time without prior notice. It is your responsibility to review them periodically.
For any questions regarding these Terms and Conditions, please contact:
Email: care@vendola.in
Phone: +91 6352700070
Address: Raj Mandir Palace, Behind HTC 2, Anjana Farm, Parvat Patia, Surat 395010
